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USEFUL INFORMATION

A new enquiry will require a telephone interview and property visit by one of our expert team members to discuss your property's individual requirements.

1

Napier Complaints Procedure

3

Condensation Avoidance

5

21 Ways to be a Great Leaseholder

7

Appointing a Managing Agent

9

Model Management Agreement (DRAFT)

11

Privacy Policy

13

Unreasonable Behaviour Policy

15

Schedules of Fees & Charges (from 1st October 2025)

2

Brethertons Noise Leaflet

4

Safeguarding

6

Importance of Fire Doors 2023

8

Leaseholder Information Sheet GDPR

10

Living in Leasehold Flats

12

Service charge residential management code PGguidance 3rd edition 2016

14

Service Charge Index

Leaseholder Information

Please fill in this form as fully as possible to enable us to keep up-to-date information on our system. If there are more than two leaseholders, with different correspondence addresses, then please request further forms. The information you have provided is subject to the Data Protection legislation. From 25 May 2018 The Data Protection Act 1998 has been updated by the General Data Protection Regulation (GDPR). The purpose is to protect the rights and privacy of individuals and to ensure that personal data is not processed without their knowledge. By submitting this document you consent to us both manually and by electronic means using your personal data for the purposes of providing advice, administration and management in accordance with our data protection policy.

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** Please note if you supply an email address all correspondence including demands will be sent to you via email. Required

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