Napier Property Management Services Limited is an established, professional and friendly property management business that covers all management aspects of small to large properties in Bournemouth, Southampton and throughout Hampshire, Dorset and Wiltshire. We are committed to providing exceptional property management services Napier Management Services Limited is an established, professional and friendly property management business that covers all management aspects of small to large properties in Bournemouth, Southampton and throughout Hampshire, Dorset and Wiltshire. Why Choose Napier Management Sevices? Free Registration No Hidden Fees At Napier Management Services, we believe in transparency and honesty. That's why we offer free registration and don't have any hidden fees. Property Appraisal Free of Charge We provide property appraisal services free of charge to help you determine the value of your property and make informed decisions. Large Coverage Offices in 3 Locations With offices in Bournemouth, Southampton, and Wiltshire, we provide property management services to a large coverage area. Our team is always available to assist you. Latest Software for Reporting Maintenance We use the latest software to aid reporting maintenance issues for property owners. With user-friendly interfaces and real-time updates, managing maintenance is more efficient than ever. What Our Clients Think "You've been brilliant supporting us through all these years and various challenges. I'll take this opportunity to thank you for all your dedication to our block of flats and hard work." "I would like to place on record here how helpful you have been over the last few years, and best of luck in your new position." "I have always been supportive of every board since I have owned a flat and I applaud all the fantastic work that you have done Aileen in making the block better. I think Napier is especially strong in ensuring our compliance and resolving the endless disruption from cantankerous flat owners. I just hope I’m not perceived as one of those!" “We are pleased with the way things are going. Our property manager, Judit does a very good job, being diligent and conscientious, and consultative. We are pleased that we now receive a monthly update on progress with outstanding repairs." "Dear Ms House, I just wanted to say I really appreciate your help today. I know you didn’t have to do any of what you did for me. I am genuinely very appreciative of your help! Thank you" Our Affiliations

This is an accessibility statement from Napier Property Management. The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Napier Property Management is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. Accessibility Statement for Napier Property Management This is an accessibility statement from Napier Property Management. Conformance status The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Napier Property Management is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. Feedback We welcome your feedback on the accessibility of Napier Property Management. Please let us know if you encounter accessibility barriers on Napier Property Management: Phone: 01202314511 E-mail: napier@napiermanagement.co.uk Postal Address: Bourne House, 23 Hinton Rd, Bournemouth, BH1 2EF Facebook: https://www.facebook.com/NapierManagementSvs LinkedIn: https://www.linkedin.com/company/napier-property-management/ We try to respond to feedback within 3 working days. Date This statement was created on 20 May 2024 using the W3C Accessibility Statement Generator Tool .

TESTIMONIALS "Discover What Our Clients And Leaseholders Are Saying About Their Experience" "I wanted to take a moment to express my sincere thanks and appreciation to the team at Napier for the prompt and professional assistance we received last week. Unfortunately, my sister and I discovered a leak and a stain coming through our ceiling and wall in our flat, which appeared to be coming from the flat above. After speaking with the occupier upstairs, I contacted Napier’s out-of-hours number and was assisted by a lovely and very helpful member of your team. She quickly arranged for an emergency plumber to attend, and within half an hour, he was on site and identified the issue as a leak in the en suite toilet of the flat above. The plumber was extremely helpful and efficient, and I was so relieved that the issue was identified quickly and steps will be taken to fix it. I was genuinely impressed by the responsiveness and professionalism of everyone involved. Thank you again for your help and support — it was very much appreciated." "Look no further than Napier Management Services Ltd if you're after a Company who pride themselves on an exceptionally high standard of efficiency and reliability. Particular mention must go to Mrs Gail Drysdale (Senior Property Manager) and her team who are responsible for the management of 35 Flats in (Bournemouth). Throughout my ownership of one of these Flats (30+years), I could not have wished for better service. From cleanliness to the communal areas to the rapid handling of any maintenance issues, nothing was ever completed to less than the highest of standards. I have no hesitation in recommending Napier Mgt. Services to anyone who is seeking the services of a top class, professional organisation. My thanks to all concerned." "Thanks Helen, you've been so helpful over this whole business. It makes a nice change to interact with someone who responds promptly and gets people connected!" "Aileen performed magnificently and I am sure that we owe her a big vote of thanks for all the hard work that she has done on our behalf and with this in mind I know that you would want me to copy her into this email with our gratitude." "Dear all staff at Napier, Now that I have sold my flat and moved out of Forest House, I would like to express my thanks to you all for being extremely helpful to me whenever I phoned the office. You were always polite, cheerful, and went above and beyond the call of duty to do whatever you could to help me. This saved me a lot of time and trouble. Please forward this email to all staff. Sincere thanks to one and all, I will certainly miss you." "I want to say how much I appreciate Ms House. She has just been to [Property Name] for a routine visit and I met her as one of the Directors of VCL. I was impressed with her obvious knowledge about our 2 blocks. We walked round the outside of the buildings where she was able to point out the cracks in the brickwork which she has been monitoring for some time. We have recently had a survey of the buildings and grounds and we hope to have a 10 year plan for future remedial work on our 50 year old building. Ms House is not only very competent, but also very easy to work with." "Hello Kim I really appreciate ALL you have done on my behalf which I consider to be over and above your duties and shown me personally kindness, compassion and sympathy."

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