Property Management Services LTD

The Association of Residential Managing Agents

We believe Napiers offers more than its competitors

Quality staff

Ensuring a uniquely high staff to block ratio and by retaining long term quality staff.

Individual attention

We provide a higher level of individual attention to clients as each property manager’s portfolio is limited in size to ensure good service.

S.42 Accounts

We arrange S.42 designated Bank Accounts for each managed property, ring fenced to safeguard client’s service charge monies.

No hidden charges

We offer sensibly priced service charges with no hidden charges or commissions.

Bespoke service

We can discuss a bespoke management service to suit individual requirements.

Regular site visits

We provide very regular site visits.

Meeting rooms

Our Bournemouth and Southampton offices have meeting room facilities.

£1 Million indemnity

We hold Professional Indemnity Insurance at up to £1m per claim.

Our of hours emergency?

24 Hours Emergency Number Is:

07775 161714

Please note they can only deal with the Landlords Covenanted Responsibilities.

If you are experiencing a leak in your property, please try to obtain the number of the flat above yours before you call so we can assist you more quickly.


Technical advisors

Managing and advising on the long term needs of the building, e.g. arranging five year or ten year maintenance schedule reports with technical advisors

Maintaining accounts

Maintaining financial records, including provision of regular statements, preparation of financial year end reports for accountant and liaising with accountants.

Company duties

Optional administration of Company responsibilities including Company Secretarial duties, arranging and attending annual general meetings, completing company returns.


Consultation on Major Works under S.20 of Landlord and Tenant Act, including liaison between clients, surveyor and appointed contractors

Account Management

Preparation of a service charge budget (for approval), issuing invoices, administering income account, pursuing late payers.


Administration of the service charge expenditure account, receiving and checking contractors' invoices and making payment

Future Requirements

Initial visit and assessment of future requirements. Provision of proposals (no charge)

Leasehold Advice

Advice on leasehold matters

Responsive Maintenance

Managing short-term needs of the building and customer by responsive maintenance / emergencies

Customer Advice

Manage effective relationship with customers and other parties and provide advice.

Smooth Take-over

Setting-up system and obtaining relevant information to provide a smooth take-over.

Effective Compliance

Analysing lease covenants and implementing effective compliance.

Useful documents

A new enquiry will require a telephone interview and property visit by one of our expert team members to discuss your property's individual requirements.

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